Service 01 · 2–3 weeks to production
AI Agent Development
WhatsApp, voice and web agents that answer, qualify and route every enquiry in seconds.
The problem it solves
“Enquiries arrive around the clock and nobody answers until Monday.”
Why it persists
Enquiries and support requests arrive on WhatsApp, phone and web at every hour. Response time is rarely measured, routing is manual, and most vendors consider the job done at the handover. An enquiry answered in seconds converts several times better than the same one answered the next working day — and nobody in the current setup is accountable for the gap.
Capabilities
What sits inside this practice.
Named individually, so you can scope, budget and buy them separately if that is what your situation calls for.
WhatsApp AI agent development
Built on the official WhatsApp Business API, grounded in your own content, in English and Hindi. Answers, qualifies, books and escalates to a human at a threshold you set.
AI voice agent development
Answers inbound calls, routes by caller intent, captures details into your CRM, and calls out to qualify leads and confirm appointments. Full transcripts on every call.
Website chat and support agents
Retrieval-grounded assistants that answer only from your documents, cite the source, and escalate rather than guess.
Agent orchestration and tool use
Agents that call your systems rather than read an FAQ — check stock, look up an order, raise a ticket, book a slot — with a human gate wherever being wrong is expensive.
CRM, ERP and helpdesk integration
Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Tally. Nothing lives in a separate inbox that nobody checks.
Evaluation, guardrails and monitoring
An accuracy baseline tested against your own past conversations and agreed in writing before go-live, then measured continuously afterwards.
What lands
Fixed scope, agreed up front.
Timeline
2–3 weeks to production
Who signs off
CTO · CMO · Head of Sales · Customer Experience
Best for
Companies where enquiry or support volume already exceeds the team’s capacity to respond.
- Agents live on the channels your enquiries actually arrive on
- Accuracy thresholds agreed in writing before anything speaks to a customer
- Human handoff rules sized to what an error costs you
- Full integration with your existing CRM and helpdesk
- Response-time, containment and conversion reporting from day one
What changes
Every enquiry is answered in seconds, on the channel it arrived on, at any hour.
The number that moves
First-response time · containment rate · enquiry-to-meeting rate · after-hours capture
We baseline this before we start, so there is something to judge us against later. If it does not move, that is a conversation we will start rather than avoid.
The other services
Custom AI Software Development
LLM applications, agentic workflows and AI features engineered into your own product.
03Digital Platform Engineering
Websites, commerce, portals and web applications engineered for speed, conversion and AI discoverability.
04AI Consulting & Enablement
Where AI pays in your business — costed, sequenced, governed, and taught to your team.
Not sure this is the one you need?
That is what the free diagnostic is for. We look at how your business actually runs and tell you which of the six would move your numbers — and which we would leave alone.